Privacy Policy

Classic Roof & Attic ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect when you use our website, how we use it, and how we keep it safe.

Information We Collect

When you submit a booking request or contact form on our website, we collect the following information that you provide directly:

• Your name
• Email address
• Phone number
• Property address (for booking requests)
• The message or service details you include

We do not collect payment information through this website.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry or service request
• Confirm and schedule estimate appointments
• Send you a booking confirmation by email
• Contact you regarding your roofing project

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services that may process your information as part of delivering our website and communications:

Cookies

We do not use tracking or analytics cookies on this website. Google reCAPTCHA may set cookies as part of its spam-prevention process. You can control cookies through your browser settings, though disabling them may affect form functionality.

Data Retention

We retain your information for as long as is reasonably necessary to manage your booking or enquiry. Booking records are kept to allow us to reference past appointments and follow up on your project.

Security

We take reasonable steps to protect your personal information from unauthorised access or disclosure. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access and correct the personal information we hold about you, and to withdraw consent for its use. To make a request, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of this website after changes are posted constitutes acceptance of the updated policy.